Refund policy

Returns:
We encourage you to try Dream Water as directed for 30 days.  If within those 30 days, you are not happy with the product or you have received a product that has been damaged by a carrier, we will be happy to replace the product or provide a refund. Please note we are not able to process refunds after 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Unless there is a defect or damage to the product you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

The following cannot be returned:
Gift cards
Downloadable software products
Some health and personal care items (like sleep kits)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@delivrahealth.com to arrange for an exchange.